1. Use of Website
By accessing or using Paws&Co., you agree to follow all website rules and applicable laws. You may not misuse the site, interfere with its functionality, or attempt unauthorized access. All content, including images and product descriptions, is for personal shopping use only and cannot be copied or used without permission.
2. Orders & Payments
When placing an order, you confirm that all details provided are accurate and complete. Payments are processed securely through trusted third-party providers. Paws&Co. reserves the right to cancel any order due to suspected fraud, incorrect information, or stock issues. You will be notified if an order cannot be processed.
3. Shipping & Delivery
Shipping times depend on your location and courier availability. Once your order is dispatched, delays caused by customs, weather, or courier issues are beyond our control. Please ensure your shipping address is correct to avoid delivery problems. Paws&Co. is not responsible for lost packages due to incorrect addresses provided by the customer.
4. Returns & Refunds
You may request a return according to our Return Policy guidelines. Items must be unused, in original condition, and sent back within the allowed timeframe. Refunds are issued once items are inspected and approved. Shipping fees are non-refundable, and return shipping costs may apply depending on the reason for return.